NEL (North East Lincolnshire) Carelink is a charity based in Grimsby, covering North East Lincolnshire and surrounding areas. We are overseen by Trustees and have a team of 21 staff.

The local authority and partners formed the charity in 1995 to provide telecare equipment and a monitoring centre to support vulnerable people within North East Lincolnshire.

We currently support up to 3000 individuals to remain in their home and keep their independence. We have private customers who pay directly for their alarms as well as specific contracts with the local council, health and housing providers to support the most vulnerable people in the area.

We are registered with the TSA (Telecare Services Authority) the national regulatory body who audit telecare services. We meet their highest rated Platinum level of service.