Rapid Response Service

NAViGO Health and Social Care

Rapid Response Service


North East Lincolnshire's mental health crisis service.
There's no 'one size fits all' for a crisis and they can take many forms. Patients may have thoughts about suicide, be thinking about or actively self-harming, or feel like they have any other mental health emergency.


Available 24 hours, 365 days a year


- For urgent help, call the Single Point of Access on 01472 256256 (option 3) to get in touch with our crisis team. They are available 24 hours a day, 7 days a week.
- Also 'walk in' to Harrison House, Peaks Lane, Grimsby, DN32 9RP.
- Patients may already be accessing support from one of our services. If so, they should contact there care coordinator straight away.
- If in immediate physical danger or have have a medical emergency, advise to call 999 now.
- We've also teamed up with Shout 85258 to provide specialist mental health text support for North East Lincolnshire. Just text ORANGE to 85258. This is also a 24/7 service. Please note: this service is run by Shout and not by the NAViGO crisis team.


For help and support, please call 01472 256256 (option 3) or text 85258.
You can also visit the website.

Contact details

Organisation NAViGO Health and Social Care
Address Harrison House, Peaks Lane, Grimsby, North East Lincolnshire, DN32 9RP, United Kingdom
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