Safespace


Safespace is an out-of-hours, open door crisis café where you can get instant and practical mental health support. There’s no need to call ahead. If you’re feeling vulnerable in the evenings, you can drop into Safespace and speak to fully trained mental health professionals who will help you manage your wellbeing. It’s a judgement-free zone and we welcome those who are in need – whether that be due to loneliness, isolation or emotional vulnerability.


Due to unforeseen circumstances, Safespace will be closed on the evening of Friday 25 October 2024. 

We apologise for any inconvenience this may cause. Safespace will reopen as normal at Navigo House on Brighowgate in Grimsby on Saturday 26 October 2024 between 5.30pm and 11.30pm

If you need support with your mental health, we're still here. Call 01472 256256 and select option 3 to speak to our crisis team. They are available 24 hours a day. Alternatively, you can call 111 free from a landline or mobile phone. Or you can text ORANGE to 85258 to start a free text conversation with a Shout volunteer.


For further information, please visit the website

We apologise for any inconvenience this may cause. If you need mental health support, we're still here for you in other ways too.


How to access Safespace

Walk-in -

There's no need to call ahead - you can access Safespace by walking in and speaking to the team face-to-face. 

Based in Navigo Coffee House, 3 - 7 Brighowgate, Grimsby, DN32 0QE, available Monday - Sunday, 5.30pm - 11.30pm.


Go Online - 

We’re bringing Safespace to you. You can get in touch through Zoom. We’re available Monday - Friday, 5:30pm - 11pm. Just click this link to connect with us.


Call - 

If you don’t have access to a computer or a smart phone, you can still access Safespace using a phone. Just dial any one of these numbers:

- +44 131 460 1196
- +44 330 088 5830
- +44 208 080 6592
- +44 208 080 6591
- +44 203 481 5240
- +44 203 481 5237
Then, when prompted, key in the Meeting ID number: 208 809 6683

Telephone calls will not be free and will be charged at your network provider’s rates. Please check if you have any inclusive minutes or free calling packages set up that will make your call free.


I need help now

If you’re in a mental health crisis and need urgent help, call the Single Point of Access on 01472 256256 (option 3). Available 24 hrs, 7 days a week.

Alternatively, you can call NHS 111 FREE from a landline or mobile phone. 


Safespace is a former Navigo Project of the Year winner and a joint initiative with North East Lincolnshire Mind. We opened our doors in April 2019.

  Quality Assured Provider

Contact details

Organisation NAViGO Health and Social Care
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