Wellbeing Lincs is a countywide service, supporting adults across Lincolnshire to achieve confident fulfilled and independent lives.

Within its range of services designed to promote confident, fulfilled, independent living, the Wellbeing Lincs Response Service offers an invaluable helping hand.

For just £2.50 a week, trained Wellbeing Responders would fulfil that role, ready to be at your side within 45 minutes of the alert.

Where people subscribe to a telecare monitoring service, but don’t have ready access to a neighbour or nearby family member who could respond in a hurry, the Wellbeing Lincs Response Service is here to help.

For a weekly fee of just £2.50 – £130 a year – someone will be on standby, ready to respond when the telecare monitoring service alerts say a response is required. There are no further or hidden costs.

Responders are all fully DBS and security checked. They are trained and insured to assist people to get to their feet. They can also use Manga lifting equipment. All with the consent of the customer.

If during the visit, you agree that a little more help is needed, they will contact other services the following working day.

Once you have subscribed to the Wellbeing Lincs Response Service, the telecare monitoring service would activate a Responder when :

• You are on your own and have requested reassurance whilst awaiting attendance by the Ambulance Service.

• You are distressed and have given consent to contact the Response Service.

• There are urgent basic lighting and heating issues (e.g. turning off stop cocks, offering help, reassurance and alternative heating advice in the event of a loss of power). The service is NOT to be used as an alternative for a plumber or electrician.

• You have fallen and are uninjured, but need help to get up (including emergency personal care if needed, to make you more comfortable)

• There is no response from the customer and all other avenues have been tried.

For further information specifically about the Response Service call

01507 613126

For information about all the services Wellbeing Lincs can provide (including a home-visiting, short-term service, simple aids for daily living, help finding local groups for social activities and befriending services) go to the website or as the Responder.

www.wellbeinglincs.org

01522 782140