If you're recovering from an illness, or going through other life changes affecting your finances, we want you to feel like you can talk to us about it. If you're finding it hard to pay, we can help. Our specially-trained Extra Care Support team can help to find a way forward, with a personlised plan made just for you. We'll see if we can offer you:
- One of our discounted tariffs - An affordable payment plan - A short payment break if you need to find support elsewhere - And other help